Customers now ask AI who to do business with. Does it recommend you?
ChatGPT, Google’s AI, Gemini, Perplexity and Claude answer your customers before your website loads. We make sure they can find you and the right facts about you, and that booking with you is easy.
- Five fields, no call
- Report in under 24 hours
- Free, as many as you like
- No obligation
Best kayak tour near Marrowfield Lake for a family with a 6-year-old?
Here are a couple of good options:
Wrenmoor Paddle Co.: Guided family tours at sunset. Kids 5 and up with an adult.
Correct
Fernhollow Kayaks: Great reviews, but tours are for ages 12 and up.
Wrong. Their site says 6+ with an adult
Not mentioned
Your business
What changed
AI answers now shape who gets the booking.
12× in under three years
ChatGPT weekly active users, as announced by OpenAI
View data
| Date | Weekly users | Announced by |
|---|---|---|
| Nov 2023 | 100M | Sam Altman, OpenAI DevDay |
| Aug 2024 | 200M | OpenAI, to Axios |
| Dec 2024 | 300M | Sam Altman, DealBook |
| Feb 2025 | 400M | OpenAI COO, to CNBC |
| Mar 2025 | 500M | OpenAI |
| Oct 2025 | 800M | Sam Altman, OpenAI DevDay |
| Feb 2026 | 900M | OpenAI, via TechCrunch |
| Aug 2026 | 1B | OpenAI, via TechCrunch |
| Sep 2026 | 1.2B | Sam Altman, OpenAI DevDay |
45%
of US consumers have used AI tools like ChatGPT or Gemini for local business recommendations.
Why it matters
Questions your customers ask AI before they book.
Tours & experiences
“Can my 6-year-old do the sunset kayak tour?”
Rentals
“Does the pontoon rental include fuel and life jackets?”
Car buying & service
“Which dealer near me has a certified used RAV4 under $25k I can test-drive Saturday?”
Home services
“Which plumber near me can replace a water heater tomorrow?”
Stays & hospitality
“Which lakeside cabins near Asheville take two big dogs, and what’s the pet fee?”
Moving & storage
“Who can move a one-bedroom this Saturday, and what will it cost?”
Customer asks AI
Lost here
You’re not mentioned
It can’t find clear, current facts about you.
AI names you
Lost here
Your details are wrong
An old price or age limit rules you out.
They click through
Lost here
Booking is a struggle
A clunky widget or dead end on mobile.
- Booked
What we do
Get found, get booked, stay ahead.
Your facts
OffersPricesAvailabilityPolicies
1Discover
Be found and described correctly.
- Clear pages with the details customers ask about
- Same facts everywhere: your site, Google, Yelp, booking platforms
- Readable by search and AI crawlers
2Book
Turn the visit into a booking.
- Live times and prices on the page they land on
- Fewer steps to a confirmed booking on a phone
- The right add-on at checkout, like gear or an upgrade
3Stay ahead
Keep improving as competitors and AI change.
- A monthly check against the competitors AI names instead of you
- Updates when assistants add features, like booking inside ChatGPT
- Prices, seasons and policies kept current on your site and listings
Also available: a companion mobile app, and staff tools and automation.
Who you’ll work with
A decade building online car buying and rental.
“In the last nine months I’ve watched customers change how they decide. They ask an AI assistant, and the answer shapes the booking before a website ever loads. Most businesses haven’t caught up yet, and that’s why I built Oakheart Lab.”
Yilun Zhang has spent the last decade building digital commerce in automotive, where cars, locations, staff and handover times all have to line up behind every online sale. Your business runs on the same kind of complexity. He’s based in Atlanta, GA.
- Hertz · VP of Product
- Clutch · Head of Product
- Rivian · Group PM, Digital Commerce
- Carvana · Product Track Lead
How it works
Free check. Then one flat monthly fee.
Step 1
Get your free check
Under 24 hours
Five fields, no call. We ask AI assistants your customers’ questions and email you what to fix first.
Step 2
Get your plan and fixes
Included in your monthly fee
One short call about how you take bookings. You approve a plan; we do the fixes in the tools you already use.
Step 3
Stay ahead
Every month, stop anytime
We re-check you against competitors, keep your facts current, adapt to new AI features, keep improving booking and tell you what changed.
Each month’s check sets the next round of fixes.
Sample plan excerpt
Illustrative · fictional business
Quillbay Kayak Tours (invented). The check found ChatGPT giving the wrong minimum age.
Discover
- Correct the age rule on old listings and Google
- Add an “Age & requirements” section to every tour page
- Publish times, prices and inclusions as text and structured data
Book
- Show live sunset-tour times on the tour page
- Fewer taps from tour page to booking on a phone
- Offer the dry-bag rental at checkout on sunset tours
Stay ahead, every month
- Re-run the check against the two outfitters AI names most
- List tours where AI assistants start taking bookings
- Update times and prices before the summer season
If you’re not happy with our service, we’ll give your money back, no questions asked.
Questions
Questions about working with us.
Do I have to switch booking systems?
No. We work with the one you have, like FareHarbor, Peek, Mindbody or Square, and connect to it wherever it allows.
Isn’t this just SEO?
The Discover part mostly is: good SEO done properly. Google says its SEO best practices still apply to AI Overviews and AI Mode. But we don’t sell a quota of articles. We make sure your site and the listings AI reads have the right facts: what you offer, prices, availability and policies. We also go further: easier booking on a phone, and monthly updates as competitors and AI assistants change.
Don’t Google Maps and reviews still matter more?
For most local bookings today, yes, and we treat them that way. AI assistants read the same sources: your site, Google Business Profile, reviews and listings. So the Discover work strengthens Maps and search too.
Can you guarantee ChatGPT will recommend us?
No one honestly can. AI answers vary from run to run. We fix what keeps assistants from finding and trusting you, then measure how often you’re mentioned and described correctly, month by month.
What does it cost?
One flat monthly fee covers your plan: the first fixes and the upkeep. There’s no project fee. It’s set for your business after the check, agreed before any work starts, and stays the same each month. Three listing fixes shouldn’t cost the same as a booking rebuild, so there’s no published price. The check is free. If you’re not happy with our service, we’ll give your money back, no questions asked.
Is there a long contract?
No. It’s one flat monthly fee, month to month, and you can stop anytime.
What do you need from me?
For the free check: your business name, website, location, type of business and an email for the report. To work together: a short conversation about how you take bookings today, and access to the tools you already use.
See what AI tells customers about you.
Tell us your business. Get a free report in under 24 hours: where you show up, what’s wrong, what to fix first. Want our help after that? One flat monthly fee, stop anytime.